None of the following scenarios have ever happened, I hope they never will and never expect them to, however, under the terms of my license I must be prepared for all eventualities and urge clients to read these terms and conditions carefully.

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In the course of the contract of care and service ‘The Dog House’’ provides, clients authorise veterinary care or alternative home care to be sought as deemed necessary. If the client’s veterinarian or other professional specified in the agreement form cannot be reached or is unavailable, the client authorises ‘The Dog House’ to choose an alternative qualified professional to handle the emergency.  The client agrees to reimburse ‘The Dog House’ for all expenses incurred.

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‘The Dog House’ is entrusted to use absolute best judgement in the care of the dog and will be held blameless for consequences related to such decisions.

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‘The Dog House’ faithfully promises to provide care in a reliable, loving and trustworthy manner.  The client expressly waives and relinquishes any and all claims against ‘The Dog House’ except those arising from legal negligence or wilful misconduct on my part.

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The Dog House is authorised to retain the clients house keys which is necessary during pet/house sitting in your home and waives any claims against the doghouse or Claire Miller for any loss theft or damage to property or dog/dogs due to wilful negligence.

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The client verifies that the dog(s) is not aggressive and has not previously bitten anyone.  Should that not be the case and ‘The Dog House’ is exposed to any ailment received from the client’s dog it will be the client’s responsibility to pay all costs incurred.  ‘The Dog House’ reserves the right to terminate the agreement at any time before or during its term if it is determined that the dog poses a danger to health and safety.  The client authorises the dog to be placed in a boarding kennel if deemed necessary and all costs to be charged to the client.

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In the event that the client does not return to collect their dog at the agreed time and the emergency contact cannot be reached, ‘The Dog House’ reserves the right to hand the dog over to a local dog re-homing organisation.

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As the Dog House has to accommodate all requests made by Aberdeen City Council License Board. I would ask that you advise me of your wishes should your dog pass away while under my care. Please advise me of your dog's vet and I can place the dog with the vet until you are able to return home to collect it.  I will endeavor to carry out your wishes if such an unfortunate occurrence happens. 

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Should a client not honour an accommodation booking without giving prior notice of 14 days the client remains liable for payment in full. During peak times the cancellation period is one month.  Peak times are classed as the weeks over Summer, Easter, October and Christmas/New Year School holidays. 'The Dog House’ deeply regrets these terms, however, spaces are at a premium and are booked on a first come basis usually resulting in dogs being turned away in the interim.  Should a dog on the waiting list take up the cancelled period some or all of the no-show fee will be waived at the discretion of ‘The Dog House’.

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The client understands the agreement also serves as an invoice and takes full responsibility for prompt payment for the period of care.